Shipping Policy

1.When can I receive my parcel after payment?
Processing Time: After we receive your order, we carry out quality control checks and tests to ensure the quality of the product before shipping. Processing times vary depending on the specific product, but the average processing time is approximately 1-3 days. However, it may also be affected by item availability.

Delivery Time: Delivery times vary depending on the shipping company.

2. What shipping methods does Poomelo use?
Poomelo partners with major international delivery companies such as DHL, UPS, ePacket, AESS, and EMS.

3. Shipping Costs Shipping is free.

4. How can I track my order?
Once your order is complete, our system will send you an email with your order details, you can track your order using the tracking number provided in the tracking link.